Stock return Policy 货物退换说明

Stock Return Policy

Items are returnable or exchangable within 2 days upon receiving, if customer wants to return or exchange the item, please make sure that it complies with our policy below:
Important Notes : 

1. Customers may need to cover the return and replacement shipping fees.
2. Items must be return in the original packaging include taps, tag, carton or boxes. Any of these missing, the return request will not be entertained.
3. If the request for returning is later than 2 days, we will not entertain it.
4. We hope our customers would understand that we are running a low profit margin scheme in order to provide a competitive product pricing. Therefore we will only cover the shipping fees for the replacement items if the returned items are due to damaged stocks or items that stained massively.

Returnable/Exchangable Section

• Items that are terribly damage or stained.
• If the size is far from your expectation then we allow exchange to be made with other sizes if available.
• If material quality is not up to buyer's expectation, we will provide a new item replacement with the same size and color if available
• If buyers are not satisfied with the quality of the design or cutting, buyers are allowed to exchange the design with others that are of the same pricing or higher. If a higher price item is selected, buyers are required to pay the remaining top-up value. 

Non-Returnable/Non-Exchangable Section

• Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online.
• Item design is slightly different from the picture displayed (e.g. button, pocket, or tag)
• Return or exchange are not allowed If size measurement differs about 1-3cm only.
• Buyers who did not inform us regarding the reason for exhange and post the item back directly will not be entertained.
• Sold Out Items are not available for exchange.

   

  
  

  货物退换说明

  若客户们在收到货物以后发现质量问题，请在2天内联系我们的客服。仔细阅读以下货物退换条例：
  注意:
• 客户们须承担往返邮费。
• 退换货物必须完整无缺（包括吊牌，纸盒或箱子等）的退还给我们，有任何的损毁，退换将不予受理。
• 如客户们在收到货物2 天后才联系我们有退换货物的话，过期将不予受理。
• 因为批发市场竞争庞大，我们都把这批发利润调整的相当之低，所以我们能够承担的只有货物调换单程的运费但货物必须是有明显的瑕疵和摸不掉的污点，希望各位客户们能够理解。

属于质量问题

• 货物完全损坏
• 如果尺码差距太大的话，本网允许调换同款同色的不同尺码（如有别的尺码）
• 如果质量不满意的话，我们会调换同色同尺码的给客户们（如有现货）
• 如果客户们不满意货物的质量或款式，我们允许客户们调换别的款式但必须同等或较高价格货物。若调换的货物价格比较高的话，客户们须加额。

不属于质量问题

• 线头、褶皱、色差
• 实物与图片略有差别，如纽扣、边角、吊牌
• 衣服尺寸差异1-3 cm，恕不退换
• 客户们没有预先通知我们退换货物就直接送回来给我们将不予受理
• 售出货物如本方已下架或停售不予调换